Microsoft 365 design
Information architecture for Teams, SharePoint and OneDrive that people can navigate without a map.
All services
Practice
Modern Work
Microsoft 365 that people are glad to use.
Devices, accounts, collaboration and signatures — set up once, standardised, and quiet from then on.
Start a conversationWhat usually goes wrong
- Every laptop is configured slightly differently.
- A new hire waits days for hardware, accounts and access.
- Teams, SharePoint and shared drives all hold the same file, twice.
- Email signatures maintained by copy-and-paste.
- Offboarding that leaves accounts live for months.
What is included
Device lifecycle
Intune and Autopilot on Dell, HPE and Apple hardware: ordered, enrolled, delivered ready to work.
Joiner-mover-leaver
One documented process for onboarding, role changes and offboarding, executed the same way every time.
Signatures & branding
Central, consistent signatures across every device with Exclaimer.
Creative tooling
Adobe licence management and deployment for the teams that need it.
Adoption support
Short sessions for teams, and a champion in each department who knows who to ask.
How we deliver it
01
Standardise
Agree one device build, one licence matrix and one naming convention.
02
Migrate
Move content in phases, with the old location read-only rather than deleted.
03
Enable
Train people on the workflow they actually have, per department.
04
Operate
Monthly hygiene: licences, devices, leavers and storage.
What you end up with
- New starters productive on day one
- One standard build per device class
- A single, documented place for every kind of file
- Offboarding completed the same day
Technology we use
Care plans
Straightforward monthly plans.
Priced per user, per month, billed monthly. Your quote depends on device count, locations and existing licensing.
Essential
For teams of 10-40 who mainly need reliable support.
€ 29per user / month
Includes
- Service desk during business hours
- Microsoft 365 user and licence administration
- Device setup, onboarding and offboarding
- Patching and antivirus monitoring
- Annual environment review
Complete
Most chosenFor 25-150 people who want IT fully handled.
€ 45per user / month
Includes
- Everything in Essential
- Proactive monitoring and maintenance
- Intune device management and standard builds
- Backup with tested restores
- Technical account manager and quarterly review
- Roadmap and budget planning
Secure+
For organisations with audit, insurer or client requirements.
€ 62per user / month
Includes
- Everything in Complete
- Identity hardening and conditional access design
- Access reviews and logging retention
- Incident response playbook and drill
- Security awareness sessions
- Evidence pack for audits and questionnaires
All plans include onboarding, documentation and a named contact. No lock-in beyond a 1 month notice period.
Getting started
From first call to fully supported in about four weeks.
01
Intro call — 30 minutes
You tell us what is slowing people down. We say honestly whether we are a fit.
02
Environment review — 1 week
We look at your accounts, devices, backup and security, then share what we found in plain language.
03
Proposal — fixed price
A plan, a monthly price and a prioritised list of what to fix first. No obligation.
04
Onboarding — 2 to 3 weeks
We document, take over support, and give your people one place to ask for help.
Talk to the practice lead
A 30-minute call is enough to tell whether this is the right starting point for you.
Start a conversation